Forgotten passwords can disrupt access to your Dahua IP Camera, but resetting it is simpler than you might think. This guide will take you through two methods of password recovery for your Dahua 5.0 User Interface IP Camera, ensuring you regain control in no time.

Prerequisites

• A Dahua IP Camera with the 5.0 User Interface connected to your network.

Password Reset via DMSS App

Step 1: Access Password Recovery

Enter your camera's IP address into a web browser. Look for the 'Forgot password?' option and click on it.

Step 2: Agree to Email Use

Agree to proceed with your email address by clicking 'OK'.

Step 3: QR Code Access

If you have set up a recovery email, you will be directed to a page displaying a QR code. If no recovery email is set, proceed to the physical reset method below.

Step 4: Open DMSS App

On your mobile device, open the DMSS app, and navigate to 'Me' at the bottom of the screen. Then, select 'Tool Manager'.

Step 5: Device Password Management

Within the Tool Manager, tap on 'Device Password Management'.

Step 6: Scan the QR Code

Use your mobile device's camera to scan the QR code from the password recovery page.

Step 7: QR Code Scanning Confirmation

Upon successful scanning, you will receive a confirmation message.

Step 8: Enter Security Code

Check the inbox of the email address registered for password recovery. Enter the security code you received in the 'Security code' field and click 'Next'.

Step 9: Set a New Password

Create a new password by entering it in both the 'New Password' and 'Confirm Password' fields. Click 'OK' to proceed.

Step 10: Password Reset Completion

You will be notified once your password has been successfully reset.

Password Reset via Physical Button

The physical reset method varies depending on your camera model and may involve a button on the exterior or interior of the camera.

Step 1: Locate the Reset Button

Find the physical reset button on your IP Camera. It could be on the outside or inside the camera body.

Step 2: Perform the Reset

Press and hold the reset button for 10 to 20 seconds while the camera is powered on and connected to the network.

By following these steps, you can quickly and easily reset the password on your Dahua 5.0 UI IP Camera, ensuring uninterrupted access to your surveillance system. Whether through the convenience of the DMSS app or the traditional physical reset, you're never far from regaining control.